I have a user at our radio station who keeps losing audio. She is using a Dell Latitude E5440 laptop running Win 7 sp1 with an i5 CPU and 8 GB RAM. I have also recently updated the chipset drivers and have the latest audio drivers. Audio seems to work most of the time when docked, although she manually has to keep changing her hardware audio preferences if she plugs in headphones. When undocked the laptop frequently will not start to play audio clips. I've looked through several of the self-help documents and haven't found anything relevant so far. Other programs such as web browsers, the internal sound profile for Windows are not experiencing issues when docked or undocked whether or not using the internal speaker or headphones. They seem to pick up the changes such as undocking or plugging in the headphones.
We have several users in the area that also use Auditions and are not experiencing any problems similar to this. Any suggestions?